IT Support and Problem Solving
Geoff and I first called on Peter for possible IT support after having kept his business card that had been posted directly to us. His response was quick and I re-call that he efficiently solved many difficult and challenging issues I had on my account.
Windows PC File Restoration
We had a major failure with our Lenovo desktop computer and were unable to access any of our important stored files or irreplaceable photos. Peter from Tech Home Support was able to recover these and restore our computer to good working order.
Peter came promptly a day after I called him, from the time he arrived to when he left he was a mine of information. His interpersonal skills are exceptional, friendly and a joy to deal with. He was extremely patient with me as my computer knowledge is poor.
iPad and iPhone
Peter came promptly to sort out a problem with my iPad and iPhone, then swapped over and tested my new BT router and Wi-Fi extender. He re-attached all my devices including mobile phone, printer and Smart TV. Then checked updates and gave a tune-up.
Peter has been a great help to me as I am totally inept at anything remotely problematical on my laptop. He gives invaluable short cuts and has great patience! He always answers phone messages and emails quickly and I would recommend him to anyone with a computer problem.
Improving Mac performance
I highly recommend Peter. I work from home and needed help with my Mac computer. He not only helped me with improving the performance of my Mac but also made great suggestions regarding the backup and security of my system, which is vital.
Thank your for your efforts in resolving our computer problems over the last three years. Your quick response and effective work has provided us with the assurance that we can rely on our computers to work and be safe to use online at the same time.
Smart Phone Support
Peter Taylor first helped me to understand how to use my mobile phone efficiently. Since then, he has been a great asset when my computer stopped functioning properly and also when I had to acquire a new BT hub in order that my new printer would function.
New PC Purchase and Set Up
Peter recently helped me to buy a new computer and then did everything needed to transfer all my files and get it fully set up and working. He is very knowledgable, competent, patient and helpful and I wouldn’t hesitate to recommend him.